Tommee Tippee Dreamsense Smart Baby Monitor
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Shipping and Return
Shipping and Return
Efficient Shipping Services and Flexible Return Policies to Enhance Your Online Shopping.
Shipping Policy
Thank you for visiting Kiwi Bargain. Here is the information about our shipping within New Zealand. Please get in touch with us if you have any questions.
New Zealand Shipping Fees:
- Shipping cost will be calculated based on the location at checkout. Contact us if you want to know the shipping charges.
Click and Collect:
- Orders are ready for Click and Collect within 24 hours at no additional cost.
Shipping Location:
- We stock in New Zealand and normally dispatch every day except weekends and public holidays. Delivery timeframe is typically 3-5 days.
- All orders are shipped within 24 to 48 hours in business days. You will receive an email once the order is dispatched.
- Our courier partners are NZ POST, Mainfreight, Aramax, Fliway and NZ Courier.
Tracking:
- Once your order is shipped, you will receive an email with tracking information. You can lodge enquiries through this link.
Delivery Time Frame:
- Once dispatched from our warehouse, delivery typically takes 3-5 days. Allow an additional 2-3 days for rural areas.
- South Island order delivery time frame may be affected by the ferry schedule, which you can track with the provided tracking link.
My courier is delayed?
- Estimated arrival dates may change due to unforeseen events like breakdowns, traffic, schedule limits, or priority given to time-sensitive freight. We cannot control these factors, as they depend on the courier services we use.
- Refunds or replacements cannot be issued until the courier determines the item was lost during transit. This process can take a few weeks from the initial order date.
What if my courier is lost in transit?
- If the courier company deems your items as lost in transit, we will send a replacement item at no extra cost to you.
Return & Refund Policy
- We have a 30-day return policy, meaning you have 30 days after receiving your item to request a return. Postage costs will not be refunded for the initial order or costs incurred returning the item to us.
- If goods sent to you are faulty or sent in error, we will provide a prepaid courier label for returns. We do not accept returns on opened or used items unless faulty. Contact us before opening the item if you wish to return it.
- To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. A receipt or proof of purchase is also required.
- To start a return, contact us at info@kiwibargain.co.nz. Returns should be sent to 4/152, Lansford Crescent, Avondale, Auckland 0600. Unrequested returns will not be accepted.
Damages and Issues:
- Inspect your order upon receipt and contact us immediately if items are defective, damaged, or incorrect, so we can resolve the issue.
Exchanges:
- The fastest way to get what you want is to return the item and make a separate purchase for the new item once the return is accepted.
Refunds:
- We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you will be automatically refunded on your original payment method within 10 business days. Processing time may vary depending on your bank or credit card company.
- If more than 15 business days have passed since your refund was approved, contact us at info@kiwibargain.co.nz.
You can always contact us for any return questions at info@kiwibargain.co.nz.
Tommee Tippee Dreamsense Smart Baby Monitor
The reassuring baby unit that senses everything. The 190° horizontal pan, 80° tilt, and 120° field of vision HD camera offer a wide-angle view of your baby’s sleeping environment. The 2-way audio feature allows you to speak directly to your baby from a distance and the built-in speaker allows you to comfort and soothe your child with pink noise and pre-set set lullabies or personalized recordings.
The 2 intelligent microphones, one on the back and one on the front of the unit detect all noises made in the baby’s room but are clever enough to distinguish between sounds made by the baby and other background noises. This enables you to decide whether your intervention is required, therefore minimizing disturbance for both you and your baby.
A baby’s surroundings can affect the quality of their sleep and disrupt their sleeping patterns. With built-in temperature, humidity, and light sensors, this clever baby monitor will accurately detect if your baby’s room is too warm, cold, or light.
The parent pod notifies and shares what matters to you.
Connect to our smart app to customize your sound, temperature, humidity and light comfort levels and by communicating with the baby unit, the intelligent parent pod will only notify you when any of these factors fall outside of your comfort zones. The wireless parent pod is so much more than a traditional audio monitor, using colored lights & sound to notify you of changes to the baby and the nursery.
As the parent pod distinguishes between baby and environment, it helps inform you when you might want to go to your baby or not. A green light will indicate all factors are within your comfort zone. A flashing amber light will inform you of changes in temperature, humidity, and light that fall outside your comfort zones, and baby sounds are communicated by a flashing red light. When notified, you can then open the app to learn more about the disturbance before deciding whether you want to take any action. The pause function freezes all notifications for up to 20 minutes while you decide what action to take.
Supplied with a USB-C cable, the rechargeable device provides 6-7 hours of wireless use. The unit can be used while charging or unplugged and taken anywhere in your home up to a range of 80m. The smart app makes sense of everything.
Connect to our app and live stream crystal clear color video and audio from your baby’s room directly to your iOS or Android smartphone or tablet from wherever you are in the world. Baby at home with babysitters or the grandparents are stepping in to do bedtime while you work late. Log into the app and check in on them whenever you like. The 1080p full HD video quality provides you with real-time, crystal-clear images and the 3x digital pinch zoom allows you close-up views of those snoozes, smiles, and giggles. Capture those special moments by taking a photo or video snapshot of your little one to save and share with others.
The app tracks the sound, temperature, humidity, and light levels in the baby’s sleep environment and measures them against the baby’s disturbance patterns so you can identify the reasons for any disruption. Baby cries are tracked on a timeline next to potential disturbances, so you know whether the dog barking at 2 am woke the baby or whether the sun rising at 6 am made them stir. Once you have identified possible reasons, you can then adapt the environment to help the baby sleep better.
Featuring a multi-user function, you can share your device with friends and family. Compliant with international security standards, our app uses two-factor authentication for your privacy and protection, so you can rest assured that only you and your loved ones can hear and see your baby.
The baby unit and parent pod can be used “offline” as an effective sound monitor but when paired to our app, you will benefit from video monitoring, two-way talk, snapshots, disturbance tracking, and customization of comfort zones.
Buy Online or Visit Our Warehouse
At KiwiBargain, we aim to make your shopping experience as convenient as possible. Whether you prefer to shop online or visit us in person, we've got you covered.
Shop Online
- Convenience: Browse and purchase our products from the comfort of your home. Our online store is open 24/7.
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Fast Shipping: Enjoy quick and reliable delivery straight to your doorstep. We offer various shipping options to suit your needs.
Exclusive Online Deals: Take advantage of special promotions and discounts available only on our website. -
Easy Returns: Our hassle-free return policy ensures your complete satisfaction with every purchase.
Visit Our Warehouse
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Personalized Service: Get personalized assistance from our friendly staff who are ready to help you find exactly what you need.
Instant Gratification: Pick up your products immediately, no waiting for shipping. - Local Discounts: Enjoy exclusive in-store promotions and discounts when you visit our warehouse.
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Product Demonstrations: See and test our products before you buy. Experience the quality and functionality firsthand.
You can expect great service and high-quality products from KiwiBargain, whether you shop online or visit us. We look forward to serving you!
KiwiBargain
Payment & Security
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